Inspired by Trevor Sorbie, Fusion has just completed an intensive wig personalisation course led by leading hairdresser Trevor Sorbie at the L’Oreal Professional head quarters in London.
Kayleigh was our chosen stylist to lead this service due to her compassionate and caring nature with her clients. She not only received intensive direction on working with and fitting wigs for clients with Trevor Sorbie himself, but also took part in a communications workshop lead by cancer nurses from The Communication Equation Ltd. who are experienced in helping people improve their communication skills, particularly when dealing with sensitive and difficult situations. An invaluable part of the training, this part of the seminar is designed to help “My New Hair” associates put even the most vulnerable clients at ease allowing the nurses to answer questions and share their professional knowledge and insight with the group. Kayleigh has now passed on her knowledge to Montana, and she now works alongside her.
Fusion joins a national network of over 270 professional hairdressing salons who are offering their services up and down the country to patients who are suffering from medical hair loss. This list includes other notable industry names including Andrew Collinge, Mark Hill, Andrew Mulvenna, and Charles Worthington.
The My New Hair team is enhanced by Montana who is an experienced stylist and works very well in this team, giving compassion and reassurance to clients as they come in.
The team also consists of Jack Needham and Paige Moyse, who have come through our own apprenticeship programme and been taught in My New Hair by both Kayleigh and Montanna.
At Fusion, client’s can expect a respectful, compassionate and professional consultation, tailored to their individual needs with a private entrance and consultation area.
Fusion’s ‘My New Hair’ Salon will:
• Support and assist the client in preparation for their hair loss by providing step by step style options or other headwear options.
• Style and personalise their wig and advise them on wig care.
• Offer a private consultation area within the salon if possible.
• Provide a standardised approach to deal with Enquiries.
• Offer after care services where appropriate
If you require a private entrance this can be arranged upon request, alongside a private consultation; we want to make ‘Our New Hair’ clients feel totally at ease so anything you should require we will be more than happy to help. We are proud to supply Trendco wigs, renowned wig specialist’s, who also have a prime concession at Harrods. Kayleigh can introduce you to the nurture card which will help and encourage a pampering regime to ease recovery. Using Elemis products, she can guide you to such activities as complimentary make-up tutorials, and the idea of eyebrow tattooing, a service we provide also with Marianna our semi permanent make-up specialist. Our ‘My New Hair’ service is not only tailored to persons who have hair loss through a medical condition, but also to clients who would like to achieve a new look on a temporary basis.
There is also a dedicated website www.mynewhair.org offering tips for clients selecting, and caring for wigs.